Quality
Progun Defense sees quality as its most important value and works to offer its customers the best firearms. Our quality policy includes the following principles:
Customer focus: We work to offer our customers the most suitable firearms and support them with our after-sales services by understanding their needs. We ensure the satisfaction of our customers by being in constant communication with them.
Continuous improvement: We work to continuously improve our production processes, quality standards, products and services. We follow the innovations and developments in the sector, evaluate the opportunities and risks, solve the problems and take the suggestions into account.
Teamwork: We work to ensure the participation of our employees, business partners and suppliers in the quality process. We work in a team spirit, cooperation, respect and trust.
Progun Defense operates in accordance with international standards and laws. Our quality management system is certified according to ISO 9001:2015 standard.